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Account Manager Virtual Assistant

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Remoto WorkForce USA / Canada

What qualifications, skills and experience required the Account Manager Virtual Assistant to be successful in their role?

The Account Manager Virtual Assistant is responsible for managing a portfolio of existing team and venue accounts. The Account Manager Virtual Assistant will cultivate relationships with key account personnel to maintain and optimize account performance, identify opportunities to grow accounts, and provide valuable insight to the team for decision making. The Account Manager Virtual Assistant will be the influence building and executing strategic joint business plans with the Vendor and collaborating with them to explore innovative ways to identify and execute new selection, merchandising and operational improvement opportunities. The Account Manager Virtual Assistant should demonstrate a high level of ownership, with the ability to deal with ambiguity.

The Account Manager Virtual Assistant Responsibilities:

Understand contracted customer commitments, and track progress against them.
Coordinate with internal cross-functional teams to move projects forward
Develop long-term relationships with a portfolio of clients while serving as primary point of contact
Follow up with clients regarding due dates and decisions
Plan ahead for client calls by understanding client goals, reviewing the project plan, and knowing the points to cover
Interface with technical teams to ensure timely deliveries
Accountable for execution, management, and timely coordination of account orders, including entry, tracking, order confirmation, cancellations and delivery information

The Account Manager Virtual Assistant Requirements

Bachelor’s degree in business or related field
Previous sales and/or account management experience
Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint)
Familiarity with CRM/Salesforce
Attention to detail with strong time management and organizational skills
Ability to prioritize and thrive in a changing environment

Account Manager Virtual Assistant – US & Canada
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