Operator Specialist Telemarketer

Get a full-time outsourced Operator Specialist Telemarketer. We help you hire the right talent at the right time.

Remoto WorkForce USA / Canada


What qualifications, skills and experience required the Operator Specialist Telemarketer to be successful in their role?

The Operator Specialist Telemarketer works as a sales representative that uses the telephone to communicate with potential customers. The Operator Specialist Telemarketer uses a prepared sales script and contacts customers over the phone to offer a product or service. The Operator Specialist Telemarketer have a detailed understanding of the product being offered and can answer potential questions and information about pricing and shipping options. The Operator Specialist Telemarketer usually works from a call center and is generally found in an open floor office with a team of other representatives.

Operator Specialist Telemarketer Responsibilities:

  • Generating and qualifying leads through cold calling.
  • Managing leads by tracking and following up on them.
  • Producing activity reports.
  • Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
  • Meet or exceed projected weekly and monthly sales goals.
  • Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
  • Accurately document the customer’s personal information including phone number, address and other order information.
  • Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.

Operator Specialist Telemarketer Requirements:

  • High school diploma.
  • Solid previous experience in customer service or telemarketing.
  • Excellent customer service skills.
  • Speed and accuracy in typing.
  • Strong analytical and trouble-shooting abilities.
  • Ability to promote a product or service using persuasive language and techniques.

Operator Specialist Telemarketer – USA & Canada
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