Technical Support Virtual Assistant

Get a full-time outsourced Technical Support Virtual Assistant. We help you hire the right talent at the right time.

Remoto WorkForce USA / Canada


What qualifications, skills and experience required the Technical Support Virtual Assistant to be successful in their role?

The Technical Support Virtual Assistant is essentially an IT Business Partner who is the first point of contact for end-users. The Technical Support Virtual Assistant is responsible for providing customer service to the existing customers. As an Technical Support Virtual Assistant your focus is not just to resolve incidents, but to find the underlying problem and develop long term solutions. The Technical Support Virtual Assistant may also perform basic troubleshooting tasks and operating system support on Microsoft Windows OS, Mac OS X and network services. 

The Technical Support Virtual Assistant Responsibilities: 

  • Provide remote desktop support to clients.
  • Assist the main office with IT Project work on an as-needed basis
  • Assist on a rotational schedule to maintain the night on-call shift
  • Act as a second tier of escalation within the company for advanced technical problems

The Technical Support Virtual Assistant Requirements

  • University degree or diploma in Business Engineering, Electronics or Mechanics or similar
  • Experience in technical sales in the electronics market, preferably test & measurement
  • Performance driven and goal-oriented attitude
  • Excellent communication and relationship building skills
  • Ability to work in team but also to work independently

Technical Support Virtual Assistant – US & Canada
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The Value of Remote Outsourcing

American and Canadian businesses are now comfortable turning to Mexico to obtain key remote services provided by qualified and skilled professionals at significant cost savings.

Still today, many companies ignore the global talent pool and the opportunities that come with it. Today, cross-border recruiting is easier than ever.


Reduction of the cost of your payroll up to 70% 

Hiring a remote and cross-border talent is easier than ever. 

Savings of up to

32% on your cost per hire

And the flexibility to grow your business anytime.

Feel free to ask us about our pricing and options for your business.

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How an outsourcing partner can help you grow your business

Outsourcing saves companies’ capital, time, and resources, among other things.  

  • Management becomes more people-driven than cost-driven.
  • Partnering with the right outsourcing company can help your business to consistently deliver high-quality products and excellent service.


See other Job Descriptions related to Technical Support Virtual Assistant at Remoto Workforce